Mission Statement
The Philadelphia Housing Authority's Information Systems
Management Department (ISM) provides state of the art technology
services to all departments and offices in support of their
respective duties. ISM strives to be current in technology and
provide business systems and telecommunications services and
support in an effective and cost efficient manner.
Department Description
The Information Systems Management Department (ISM) provides
services to all Philadelphia Housing Authority departments to aid
in the effective delivery of residential services that support the
business needs of the company. ISM is a vital part of the
organization, providing faster and better ways for our employees to
do their jobs and for our residents to access and receive our
services. Such services include: Resident Processing, Application
Management, Telecommunications, Audio Visual, Network, Data Center,
Virtualization of Servers, Mass Data Storage, Desktop PC, Web
Access, Human Resources, Financials, Asset Tracking, Partnership
Performance, Business Intelligence, Data Warehousing, Application
Design and Support, and Security Surveillance Systems. The
department provides leadership as an active partner with Oracle,
IBM, Dell, Verizon, Sprint, Emphasys, and several other companies
via data-sharing and development networks.
Services
Network
Infrastructure
Internet Access
Desktop Support
Server Virtualization
City Wide LAN/WAN
Cellular and Wireless
Application Integration and Development
Content Management
Application Support and Maintenance |
Help Desk
Telecommunication
Mass Data Storage
Business Analytics/Intelligence
Enterprise Performance Management
Enterprise Wide VOIP
Security and Surveillance
Data Warehousing
Project Management |
Software Applications
PeopleSoft Financials
PeopleSoft HR
PeopleSoft CRM
PeopleSoft Budgeting
PeopleSoft PORTAL |
MS Office
Desktop
Emphasys Elite
SAS Dashboard Analytics
Business Objects
IBM EPM |
Faisal G. Hassan
Executive Vice President - Information Systems Management/Chief
Information Technology Officer
2013 Ridge Avenue
Philadelphia, PA 19121
Phone: 215-684-4209
Fax: 215-684-1216