Information Systems Management

Mission Statement
The Philadelphia Housing Authority's Information Systems Management Department (ISM) provides state of the art technology services to all departments and offices in support of their respective duties. ISM strives to be current in technology and provide business systems and telecommunications services and support in an effective and cost efficient manner.

Department Description
The Information Systems Management Department (ISM) provides services to all Philadelphia Housing Authority departments to aid in the effective delivery of residential services that support the business needs of the company. ISM is a vital part of the organization, providing faster and better ways for our employees to do their jobs and for our residents to access and receive our services. Such services include: Resident Processing, Application Management, Telecommunications, Audio Visual, Network, Data Center, Virtualization of Servers, Mass Data Storage, Desktop PC, Web Access, Human Resources, Financials, Asset Tracking, Partnership Performance, Business Intelligence, Data Warehousing, Application Design and Support, and Security Surveillance Systems.  The department provides leadership as an active partner with Oracle, IBM, Dell, Verizon, Sprint, Emphasys, and several other companies via data-sharing and development networks.


Network Infrastructure
Internet Access
Desktop Support
Server Virtualization
City Wide LAN/WAN
Cellular and Wireless
Application Integration and Development
Content Management
Application Support and Maintenance
Help Desk
Mass Data Storage
Business Analytics/Intelligence
Enterprise Performance Management
Enterprise Wide VOIP
Security and Surveillance
Data Warehousing
Project Management

Software Applications

PeopleSoft Financials
PeopleSoft HR
PeopleSoft CRM
PeopleSoft Budgeting
PeopleSoft PORTAL
MS Office Desktop
Emphasys Elite
SAS Dashboard Analytics
Business Objects

Faisal G. Hassan
Executive Vice President - Information Systems Management/Chief Information Technology Officer
2013 Ridge Avenue
Philadelphia, PA 19121
Phone: 215-684-4209
Fax: 215-684-1216