Grievance Procedures

On June 20, 2013, PHA’s Board of Commissioners adopted an updated Grievance Procedure for the public housing program. The procedure reflects input from residents and resident leadership. It went into effect on September 1, 2013 after staff and interested residents received training. 


If you have questions about lease enforcement or grievance hearings, please call: 

  • Public Housing Grievance Hearing Coordinator – 215-684-5909 
  • HCV Related Grievance Hearing Coordinator – 215-684-3490 


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